Accessibility/Dog Friendly

Access 

Whilst we try to make Canonteign Falls as accessible as possible to our visitors, it is a natural environment and some parts of some walks are steep and/or have naturally exposed tree roots. We do advise that the route up to Lady Exmouth Waterfalls is steep at certain points (particularly the 90 Victorian Steps) and we recommend sensible walking shoes or trainers should be worn.

Wheelchair Access

Here’s are a few helpful guidelines to consider before you visit: 

We offer free entry to wheelchair users and their carers to visit the courtyard, shop and cafe which are mostly flat and accessible and offer an opportunity to enjoy the Lily and Swan Lakes with their breathtaking woodland backdrop. Our wheelchair accessible toilet is reached by crossing a gravel courtyard. Please note wheelchair visitors will still need to book a visiting slot before they travel. If carers wish to walk the waterfalls or lake walks then they will be required to purchase a concession ticket online before they travel. Our disabled car park is situated on the left-hand side of the entrance drive, there is a sloping path down to admissions.

Heart or lung conditions

Those who have other mobility issues such as heart or lung conditions may find the ‘Waterfall Walk’ quite strenuous. However, the walk around the main lake and down to the wetlands is much flatter with a slight incline on the return journey. There are plenty of places to sit and rest!

Hidden disabilities

Visitors who are registered with a hidden disability do not need to provide any documentation proof, but if you require any advice or support please don’t hesitate to ask a member of staff at reception.

For visitors with any disability, we would recommend ringing our friendly team on reception before setting out so we can give specific advice on trails to reflect individual needs. 

Pushchair Access

Our Waterfall walk is not accessible to pushchairs but the circular walk around Lily Lake is passable by pushchair in good weather.  There are baby changing facilities in the disabled toilet. We recommend you bring baby carriers if you have them so even the smallest can enjoy the delights of the waterfall walk. Due to Covid – 19 restrictions, we cannot hire out our baby carriers at this time.


Dogs

Four-legged friends are very welcome inside and out but please do keep them on a lead at all times due to the abundance of wildlife.